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Is a Cloud Based Communications System Right For Your Business? – Technology Solutions of the Mid-South

Is a Cloud Based Communications System Right For Your Business?

Moving communications to the cloud is usually a great way to make a quick impact on your bottom line and on end user productivity.

There are a number of key advantages to using a Hosted PBX versus traditional telephone service or purchasing an office telephone system. Whether you are seeking a hosted VoIP system, a Unified Communications (UC) solution, or a team collaboration software or app, today’s cloud technologies offer big advantages to today’s businesses. 

Here are 7 reasons you should think about why you might make the switch to a cloud-based system:

Mobility/Geographical Flexibility. Employees can work from anywhere when your office phone system is virtual. You can have employees working from home, other offices, mobile phones, and even overseas.

Scalability. Traditional phone systems are limited by how many users they can handle as well as how many lines you have purchased from your local telephone provider. Virtual systems can expand and grow with your business as you need them to.

Security.  A hosted communications platform should include encryption methods, cloud security, protected file transfer, and more measures for safe connections. It’s important to be aware of any potential security risks ahead of time and know how you can prevent them. Phishing, fraud, intercepted calls, spoofing and more are all typical security threats but can be easily prevented with the right security in place. Choosing a cloud solution gives you and your business more security than a traditional phone system can. Cloud phone services utilize a number of security measures like data encryption, network security, secure voice and video,  HIPAA-compliance measures, and more are put in place so that users and their data are kept safe. Additionally, cloud communications host all their servers and associated equipment in secure facilities behind lock and key.

Reliability.  uptime and failsafe methods like disaster recovery to keep businesses connected

Initial Cost Savings– You do not need to make a large upfront investment by purchasing an office telephone system and there is no need to maintain it. With a Hosted PBX solution, the office telephone system is operated and maintained by your provider.

Local Presence. Hosted PBX systems allow you to get local virtual numbers in cities where you are not physically located which allows you to create a virtual presence anywhere in the world.

Ease of Use. End-user management of a Hosted PBX is far more user-friendly than is the case with traditional solutions. Intuitive web interfaces mean that anyone can manage, monitor and make changes to the service at any time, without needing any specialized skills or experience.

Agility. When compared to a traditional PBX, a hosted solution offers much quicker setup and deployment.  This can really come in handy following a disaster or other unforeseen issue.  

These are just seven of the best reasons why a move to the cloud might be right for your voice services.  With so many options, wouldn’t it be great to have an unbiased third party technology adviser to help sort through all of the noise? 

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