our success begins and ends with you.
ARE WE A GOOD FIT?
We start each potential engagement with a frank and earnest conversation about your business goals to ensure that we are a good fit. Our customers will typically check one or more of these boxes:
- 10 or more users
- Multiple locations
- A technology spend of over 5K per year
- In-house IT professionals or a STRONG relationship with an external IT service provider
While we can work with smaller organizations, our experience has shown it will likely not be a successful engagement for us or the client. We are happy to recommend smaller clients to our valued partners, but TSMS is focused on driving productivity gains and improving efficiencies for medium sized, mid-market, and enterprise organizations.
our power is in our process
how we work
Learn your business structure and goals up front (and any immediate needs)
Understand your IT infrastructure and how it integrates with your needs
Our team crafts the solutions that will meet your business need.
source & procure
Do the research to source the optimal solution & negotiate contracts
We ensure that the project stays on track and that issues are dealt with quickly
after the sales
We are around after the sale for any major customer service or escalation issues.